• Maintained support for customers in quality customer service manner.
• Supported and configured Windows 2000 Server, Windows NT 4.0 Server, Novell 4.1, Novell 6, and other server hardware and software in a Halliburton & KBR environment.
• Conducted vulnerability assessment using various scanning software including Retina.
• Deployment of Vista Enterprise with MDT and GPO management.
AFNET, COMMVAULT, CISCO, virtual machines, Army, Military Operations, Military, Security Clearance, Do D, Military Experience, Strategic Communications, Computer Hardware, Computer Information..., Computer Maintenance, Information Security, Information Security..., Information Management, Information Assurance, Information Systems, Employee Training, Technical Training, Technical Support, Technical Leadership, Presentation Development, Presentations, Management, Event Management, Program Management, Operations Management, Team Management, Microsoft Office, Microsoft Exchange, Microsoft Office 2007, Active Directory, Active Directory..., Active Top Secret..., Top Secret, Combat, Command, Military Logistics, Force Protection, Tactics, Special Operations, National Security, Weapons, Reconnaissance, Intelligence Analysis, Military Training, Defense, HUMINT, COMSEC, SIGINT, Counterinsurgency, Active Do D Secret..., Computer Information Systems, Information Security Management, Active Directory Experience, Active Top Secret Security Clearance, Active Do D Secret Clearance, QUALIFICATION, TECHNOLOGY SKILL, TACLANE, ESXI, Remote Assistance, networking switches, 2003, 2008, 2008R2, 31, 95, 98, XP, Vista, Linux, Share Point Portal, MS AD, RSAT, WSUS, IIS, DNS, DDNS, DHCP, Wins, TCP/IP, SMTP, SNMP, Front Page, One Note, Project, Adobe Photoshop, TACLANE), Horizon View Admin, VEEAM, VCM, VCo P, Nutanix, desktops, HP Printers, Document senders Virus, spam, Mc Afee, Trend Micro, Spiceworks, Solarwinds Orion, VBA, Visual Basic, C , Java, SQL, NAS, Veeam, Norton Ghost, Windows backup • Manage over 5000 machines in a virtual environment, 258 Servers (2008R2, 2012, 20012R2, SQL and Unix); over 5000 Windows 7, 8 and 8.1 link clone workstations in multiple pools over 5 separate locations.• Build VM servers, workstations and parent VMs using templates or new builds through VCenter.• Managed Solarwinds Alert Central server; created custom SQL alerts and reporting settings.• Managed Solarwinds Orion monitoring server; adding nodes, manage Server and Application Monitor (SAM), customizing pages, creating custom SQL filters, tables and reports.• Managed SEP server; modify machines receiving SEP updates, manage SEP upgrades and updates.• Manage user’s sessions and link clone connections in multiple pools at each site though Horizon View Admin; removing VMs from pools, fixing problem desktops, fixing user connection issues.• Administer, Create and modify GPOs• Developed Veeam backup SOP; manage Veeam back up jobs and troubleshoot job failures and warnings; creating CIFS share folders on ECM data storage for backup files; restorations of complete systems or individual files.• Developed WSUS SOP, manage upstream and downstream WSUS servers, research and approve applicable updates, provide support to site IT personnel during patching windows.• Developed Site Planned Shutdown and Restoration SOP, outlining proper sequence and responsibilities during a planned shutdown of a given site and restoring operations to same site.• Manage Spiceworks helpdesk access and configuration; provide Tier II and Tier III support for tickets escalated from tier I helpdesk administrators.• Created various Power Shell scripts; automation of many administrative tasks with active directory such as adding users, modifying security groups and validating server and users lists.
Created scripts to automate server maintenance, ad changes, Vcenter tasks and repetitive user tasks.
• Demonstrated ability to support MS Exchange Server 2003, 2000 and supported OWA, LDAP, client pst recovery.
KBR- • Provided satellite communications and computer customer support in Baghdad, Iraq and various sites in Afghanistan and other remote locations for Government Operations department of KBR.
• Configured desktops and laptops for remote sites and provided support for Citrix Applications.
In concert with providing leadership to this youth group across all four regions we led a process through the National Venturing Youth cabinet to create a minimum set of standards for operating as a Venturing Officers Association (VOA), resulting in the National Venturing Standard Operating Procedures (SOP's).
It is important for councils to note that these are minimum standards of recommendation and councils may add to these making them functional for your service demographics and directives as determined by the council approved leadership charged with this task both from a volunteer and professional perspective.
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Multi-faceted experience with IT Security of organizations; particular strengths include: • Developing and implementing innovative IT Security programs and products and services.