Base points mean the 1% back in points described above which you will receive on purchases that are made outside of Sears, Kmart or other Program Stores or are described below as "certain non-eligible purchases".
Sears base points mean those points awarded as part the standard Shop Your Way program.
Please note: As a Shop Your Way Member, you authorize Citibank to report to Sears Holdings Corporation and its affiliates purchases made using the Sears Mastercard.
This promotion is not transferable; is subject to credit approval and the Shop Your Way terms and conditions located at
At the moment, we accept Visa, Mastercard, and Paypal. You can start/stop or make changes to your plan at any time (but note that refunds are not given for cancellation or downgrades).
Zendesk Message is a newly launched feature of Chat that allows your Chat agents to extend their expertise to engage with customers over popular messaging channels like Facebook Messenger, Twitter Direct Messages, and Line.
Most of the features and additional agents you added will be automatically disabled at this point.
If you choose to upgrade later, the disabled features and agents can be re-enabled again. Live Chat is one of the best ways to grow a fledgling business, and one of our missions is to make Live Chat available to everyone.
New channels will be added over the course of the year.
Still, we have taken care to ensure that the Lite package is a very attractive and affordable option for startups.
Agents are your organization's team members who will log into the Dashboard and respond to your customer’s chats.
But, you can upgrade to a paid plan at any time during the trial period.
Towards the end of the 30 days we will email you and check if you want to upgrade.